Terms and Conditions


1. By participating in a game, the players agree to accept the following terms and conditions.

2. Please arrive at ExitRoom 10 minutes before the scheduled time in order to prepare for the game and have the rules explained. For groups that appear past the indicated time, the game time will be shortened adequately. There is no possibility of joining the group once the game has already started.

3. Players under 16 are required to join the game with at least one adult or with the permision of parent/legal guardian (download here). 

4. Playing under the influence of alcohol or drugs is prohibited.

5. Smoking and the use of matches/lighters in the ExitRoom and in the building is prohibited.

6. As a sign of respect to the residents, please keep silence in the staircase and wait for the other group members in the waiting room or outside the building. 

7. Game time is 60 minutes. 

8. Regular price for the game is 99 pln for a group from 2 to 4 people. There is a possibility of adding 5th person with an extra payment of 20 pln (except Cube, Paranormal and Tupolew). Only Wonderland, Matrix and Gravity can host 6th person with another extra payment of 20 pln (140pln total). In Cracow -> price for 2 people = 99 pln, price for 3-5 people = 120 pln.

9. The person making the booking should inform other participants about the principles of the game. 

10. Game is not advisable for people suffering from epilepsy, claustrophobia, or during psychiatric treatment. 

11. Participants are responsible for the equipment of rooms in ExitRoom. 

12. Switch off your mobile for the duration of the game.

13. You play at your own risk. 

14 Payment methods accepted: cash or voucher after the game is finished.

15. Rules of the game are subject to change without notice. 

16. A reservation can be cancelled by phone (or e-mail) up to 12 h before the scheduled time of the game. If ExitRoom is not notified of a cancellation during that time, a full payment for all of the chosen rooms is required.

17. We reserve the right to blacklist and refuse further service to clients who blatantly violate the terms and conditions of ExitRoom, disrespect or harass the employees or other clients, or do not show up for confirmed reservations.